Showing posts with label Barnes and Noble. Show all posts
Showing posts with label Barnes and Noble. Show all posts

Thursday, January 8, 2009

What kind of store charges you for their discount card?

One of my new found freedoms of being less than fully employed is that I now have time to do "research" wandering around bookstores, browsing magazines and books that I would normally rush past. Today, I had a few hours to kill in Barnes and Noble (normally I would link to them, but as you will see, I'm not about to promote a store with ridiculous customer service policies) and I found a couple of books that I thought would be good to read. One of the books had a sticker that members save an additional 10%. Now I'm not usually a big fan of store clubs - they are usually just marketing ploys to gather your info and send you junk mail and sell your info to other companies that will send you junk. But today, I thought - hey, why not save a couple bucks on the book. So I go to check out and ask to join the club. The cashier then tells me that it will cost me $25 bucks - WHAT??????????????????????????????

That is the most ridiculous thing I've ever heard. Charge me money to shop in your store so I can "save" money. Screw that - unless you buy at least $250 on books a year, you lose money. This has to be the dumbest thing a customer could do. I get why the store does it. Most people won't spend that much in a year and the margins go up. But I'm not falling for it.